Privacy Policy

This Privacy Policy describes how Herbix (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from herbix.ca (the “Site”) or otherwise communicate with us (collectively, the “Services”).

1. PERSONAL INFORMATION WE COLLECT

When you visit herbix.ca, we collect information in two ways:

Information You Provide: This includes your name, billing address, shipping address, payment information (processed via secure third-party gateways), email address, and phone number when you make a purchase or register an account.
Automated Collection: As you navigate our WordPress site, we automatically collect details about your device, IP address, browser type, and how you interact with the Site using cookies and similar tracking technologies.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Fulfill and ship orders placed through our WooCommerce store.
Process payments and prevent fraudulent transactions.
Communicate with you regarding order updates or promotional offers (if opted-in).
Improve our website functionality and user experience.

3. THIRD-PARTY DISCLOSURES

We do not sell your personal data. However, we share your information with essential service providers to operate our business:

Hosting & Platform: Our site is hosted on a secure server and powered by WordPress/WooCommerce.
Payment Processors: We use secure third-party payment gateways (such as PayPal, Stripe, or Square). We do not store your credit card details on our servers.
Analytics: We may use tools like Google Analytics to understand how visitors use our site.

4. COOKIES

Our website uses cookies to enhance your experience, such as keeping items in your shopping cart and remembering your login details. You can choose to disable cookies through your browser settings, but it may limit your ability to use certain features of the Site.

5. DATA SECURITY & RETENTION

We implement industry-standard security measures to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. YOUR RIGHTS (PIPEDA & GDPR)

If you are a resident of Canada, you have the right to:

Request access to the personal data we hold about you.
Request the correction or deletion of your personal information.
Withdraw consent for marketing at any time.

7. THIRD-PARTY LINKS

Our site may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to read their policies.

8. CONTACT INFORMATION

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

Website: herbix.ca
Email: info@herbix.ca
Location: